{"id":17,"date":"2022-09-20T09:41:53","date_gmt":"2022-09-20T09:41:53","guid":{"rendered":"http:\/\/prettybrideshop.com\/?page_id=17"},"modified":"2022-12-19T10:25:01","modified_gmt":"2022-12-19T10:25:01","slug":"gdpr","status":"publish","type":"page","link":"http:\/\/prettybrideshop.com\/gdpr\/","title":{"rendered":"GDPR"},"content":{"rendered":"
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Pretty Bride Shop is committed to data protection and welcomes the General Data Protection Regulation (GDPR), which was adopted by the European Union (EU) and went into effect June 18, 2022.<\/h4>\n<\/div>\n
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What is GDPR?<\/h2>\n

The GDPR was created to harmonise data privacy laws across Europe. It protects and empowers all EU citizens’ data privacy and changes the way businesses handle data privacy.<\/p>\n<\/div>\n

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Does GDPR affect your business?<\/h2>\n

The GDPR applies to any organisation inside or outside the EU who is marketing goods or services to, and\/or tracking the behaviors of customers within the EU. Basically, if you do business with citizens and residents of the EU that involves the processing or storage of their personal data, this applies to you.<\/p>\n<\/div>\n

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Pretty Bride Shop and GDPR<\/h2>\n

Your customer data is a top priority for Pretty Bride Shop. With millions of customers making appointments every month through our software, we care deeply about their privacy and data security.<\/p>\n

Pretty Bride Shop, Inc. collects data to operate effectively and provide better quality experiences. Below, you will find a list of our products, services and processes that gather personal data, our purpose and legal basis for processing that information, who we share that information with and how long we hold that information.<\/p>\n

Description of Product, Service or Process<\/h3>\n

Pretty Bride Shop is cloud-based software that helps salon, spa and fitness professionals run their business successfully. We offer everything from online scheduling to email marketing.<\/p>\n

Categories of Personal Data<\/h3>\n

Pretty Bride Shop handles the following categories of personal data:<\/p>\n

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  • Identifying information\u00a0(e.g.\u00a0gender\u00a0and name).<\/li>\n
  • Personal history data\u00a0(e.g.\u00a0appointments\/classes, memberships, packages,\u00a0gift certificates and\u00a0products).<\/li>\n
  • Social and contact information\u00a0(e.g.\u00a0address, email address, phone numbers, address\u00a0and\u00a0birthday).<\/li>\n
  • Financial data\u00a0(e.g. sales data\u00a0and credit card information). Tracking data\u00a0(e.g. customer\u2019s IP location when booking online or via the app).<\/li>\n<\/ul>\n

    Category of Data Subjects<\/h3>\n

    Pretty Bride Shop manages information for users of the software. This includes employees of businesses, as well as their customers.<\/p>\n

    Purpose of Processing<\/h3>\n

    Data is used for authenticating user accounts, tracking sales data, booking appointments, sending communications related to services and email marketing.<\/p>\n

    Legal Basis for Processing<\/h3>\n

    Pretty Bride Shop has a legitimate business interest in handling the information on behalf of our customers and their end-users.<\/p>\n

    Automated Processing or Profiling<\/h3>\n

    Automated processing does not occur.<\/p>\n

    Categories of Recipients who Receive this Personal Data<\/h3>\n

    Cloud service providers are used to store user data and payment card processors are used to process credit card payments.<\/p>\n

    Where is Data Stored<\/h3>\n

    Data is stored on servers located in the United States.<\/p>\n

    Retention Period<\/h3>\n

    Forever, unless Right to be Forgotten (right for individuals to have personal data erased) is requested by business or end user.<\/p>\n<\/div>\n

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    What do we do to ensure data protection for you and your customers?<\/h2>\n
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    • All transmissions from your computer or mobile app are encrypted via HTTPS (SSL).<\/li>\n<\/ul>\n
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      • We use cryptography hash functions to protect your information.<\/li>\n<\/ul>\n
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        • All credit card transactions are secured through PCI-Compliant credit card gateway and banking networks.<\/li>\n<\/ul>\n
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          • Our application data is hosted at data centers where rigorous security includes on-site 24\/7 staff, alarm systems, card key access, CCTV archived video, fully redundant power supplies, multiple backup generators, hosts of Tier 1 Internet providers, and laser-based early smoke detection. Our data centers maintain security certifications including ISO 27001, SOC 1 & 2 Type 2, FedRAMP, and PCI Level 1.<\/li>\n<\/ul>\n

            For security reasons, we do not disclose any further information regarding our system and technology we\u00a0use, but\u00a0rest assured\u00a0that we use enterprise-class hosting and security partners\u00a0that are all GDPR compliant.<\/p>\n<\/div>\n

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            What do you need to do?<\/h2>\n

            While GDPR is a European Union\u00a0(EU)\u00a0Regulation, it can\u00a0affect\u00a0you if you do business with\u00a0customers from the EU.\u00a0GDPR stipulates that customers have the right to access their data or \u201cbe forgotten\u201d\u00a0(be permanently deleted)\u00a0from your databases.<\/p>\n

            If you receive such a request from your customers, you can simply\u00a0Click Here\u00a0to fill out the form and we will process that request for you. You will not lose customer transaction data for your business reports, but all data that can identify that customer such as their name, address, email address, phone numbers,\u00a0address and birthday, as well as credit card information that may be on file, will be removed from our databases.<\/p>\n

            Please remember\u00a0that\u00a0customers submitting a request to be forgotten\u00a0may have\u00a0active\u00a0memberships, packages, gift certificates, prepayments\u00a0for appointments\u00a0&\u00a0classes\u00a0and\u00a0IOUs. They\u00a0may\u00a0also\u00a0have purchased\u00a0merchandise\u00a0that may be returned in the future. It\u00a0will be up to you to decide to Void,\u00a0Refund,\u00a0Collect\u00a0or do nothing with\u00a0these items.\u00a0It will\u00a0also\u00a0be your responsibility to\u00a0delete any future appointments\u00a0or classes\u00a0booked by\u00a0this customer.<\/p>\n

            Ultimately,\u00a0you are responsible for\u00a0following the GDPR\u00a0and ensuring that you and your employees are\u00a0compliant. This may include\u00a0notifying individuals of how you handle their personal information, obtaining their consent when required and processing their requests to either access their personal data or\u00a0erase their personal data.<\/p>\n<\/div>\n

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            What about Email Messages?<\/h2>\n

            There are two types of emails in Pretty Bride Shop and are defined as follows:<\/p>\n

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            • Transactional emails<\/strong>\u00a0\u2013\u00a0these\u00a0are sent in response to a\u00a0customer\u2019s\u00a0interaction with a website or an app and are defined in strictly functional terms. Examples include password resets, shipping notifications, receipts, legal notices,\u00a0appointment reminders\u00a0& confirmations, etc.\u00a0Opt-In is not required for these types of emails.<\/li>\n<\/ul>\n
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              • Marketing\u00a0emails<\/strong>\u00a0\u2013 these\u00a0are sent to a list of\u00a0customers\u00a0who have\u00a0opted in\u00a0for promotional content. Examples include\u00a0Daily Deals,\u00a0promotions,\u00a0sales\u00a0offers, newsletters, new product updates\u00a0and\u00a0emails\u00a0designed to increase user engagement, etc.<\/li>\n<\/ul>\n

                Existing Customers:<\/h3>\n

                On May 25th, all your existing customer records will automatically have the Promotional Emails preference turned\u00a0OFF<\/strong>.<\/p>\n

                In addition, all your customers will automatically receive an email from your business asking them if they would like to turn\u00a0ON<\/strong>\u00a0Promotional Emails so they can begin receiving them.<\/p>\n

                New Customers:<\/h3>\n

                To comply with GDPR, starting May 25th, any new customers entered or imported into Pretty Bride Shop will have the Promotional Emails preference turned OFF<\/strong>\u00a0by default. Here’s what to do to encourage them to receive promotional emails:<\/p>\n

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                • Customers manually added to Pretty Bride Shop by your staff<\/strong>: Each customer will automatically receive a Welcome Email from your business and will be given the option to turn\u00a0ON<\/strong>\u00a0Promotion Emails.<\/li>\n
                • Customers imported into <\/strong>Pretty Bride Shop: Simply go to Marketing after the import, then click on Invite Customers to send an automatic Welcome Email out and to give each customer the option to turn ON<\/strong>\u00a0Promotional Emails.<\/li>\n
                • Customers who add themselves to <\/strong>Pretty Bride Shop: These customers will be prompted to turn ON<\/strong>\u00a0Promotional Emails.<\/li>\n<\/ul>\n

                  Reminders and Confirmations:<\/h3>\n

                  Don\u2019t worry about appointment reminders, confirmations and other transactional emails. These are\u00a0not<\/strong>\u00a0restricted by GDPR and will continue to be sent out to customers whether or not they choose to opt out of promotional emails.<\/p>\n

                  Customers will continue to have the ability to opt out of marketing emails anytime by either updating email marketing preferences\u00a0in their\u00a0account or simply by clicking on\u00a0Unsubscribe<\/strong>\u00a0at the bottom of any email marketing they receive from you.<\/p>\n

                  Remember, the GDPR only applies to\u00a0your\u00a0customers\u00a0who are citizens\u00a0or residents\u00a0of\u00a0the EU.<\/p>\n<\/div>\n

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                  What about SMS\/Text Messages?<\/h2>\n

                  Since Pretty Bride Shop does not do Text Marketing and all text messages are transactional only, there are no issues.<\/p>\n<\/div>\n

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                  Right to Access<\/h2>\n

                  The GDPR stipulates that a person has the right to a copy of their personal data. With Pretty Bride Shop, a customer has full access to their personal profile and can update, change or delete information at any time.<\/p>\n<\/div>\n

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                  Right to be Forgotten<\/h2>\n

                  The GDPR stipulates that a person has a right to the erasure of personal data.\u00a0We will process\u00a0your customers\u2019\u00a0requests\u00a0to \u201cbe forgotten\u201d for you. These are the steps we follow:<\/p>\n

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                  1. You or your customer can simply\u00a0Click Here\u00a0to fill out the Right to be Forgotten request form.<\/li>\n<\/ol>\n
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                    1. Pretty Bride Shop will send the requester (you or your customer) a confirmation email from GDPR@prettybrideshop.com.<\/li>\n<\/ol>\n
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                      1. Once the requester\u00a0confirms\u00a0the\u00a0request, it will be processed.<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                        Pretty Bride Shop is committed to data protection and welcomes the General Data Protection Regulation (GDPR), which was adopted by the European Union (EU) and went into effect June 18, 2022. What is GDPR? The GDPR was created to harmonise data privacy laws across Europe. It protects and empowers all EU citizens’ data privacy and …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"aioseo_notices":[],"_links":{"self":[{"href":"http:\/\/prettybrideshop.com\/wp-json\/wp\/v2\/pages\/17"}],"collection":[{"href":"http:\/\/prettybrideshop.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/prettybrideshop.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/prettybrideshop.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/prettybrideshop.com\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":1,"href":"http:\/\/prettybrideshop.com\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":69,"href":"http:\/\/prettybrideshop.com\/wp-json\/wp\/v2\/pages\/17\/revisions\/69"}],"wp:attachment":[{"href":"http:\/\/prettybrideshop.com\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}